Had a sail installed or serviced by us recently? If we met your expectations,
please leave a review to help others choose with confidence.
What a wonderful job Leo and the team did replacing our shade sail. They
were responsive to our needs (Can you please make the sail now and install
it when we're ready?) and completed the work quickly when we let Leo know
we were ready to proceed. I was amazed when Leo first came to measure the
site and fed the measurements into his phone (using a new app he helped
design) and have the order ready to send to the factory for the sail manufacture
- all before he left us. The whole job flowed this smoothly. We are very
satisfied and have no hesitation in recommending SSA.
Great dealing with Mark, Leo and the team, very happy great job from initial
quote to the finished product.
August 24, 2025
I met these men a couple of months ago. I needed work done on my own home.
Now that I have my own remodeling business, they've become my right-hand
man. 100% recommended, excellent service.
August 21, 2025
💯 professional friendly service from Leo & team. Fixed our sagging
sail going above and beyond. Thank you for amazing professional affordable
service
August 14, 2025
Fantastic service from a true local family business! Mark at ShadeSails
made the whole process easy — from great advice to flawless installation.
Top-quality materials, perfect fit, and a personal touch you just don’t
get anywhere else on the Gold Coast. Highly recommend them!
August 14, 2025
Great service and good quality at a reasonable price — highly recommended!
August 7, 2025
⭐️⭐️⭐️⭐️⭐️ We recently had a shade sail installed over our driveway, and
we couldn’t be happier with the result! The team was super friendly, professional,
and got the job done quickly and efficiently. The quality of the installation
is great, and it looks fantastic. Highly recommend their service!
August 7, 2025
Reliable and professional service, not often you can find on the market
with personal approach and quality products. Strongly recommend.
July 31, 2025
Ridiculously great skills quality and ethic that lead to perfectly done
job. Thank you Leo and team!
July 28, 2025
Shade Sail Australia is hands-down the best in the biz! Their sun shades
are top-notch, crafted with incredible quality right here on the Gold Coast.
Over nine years strong, this family-run gem—shoutout!—uses premium stainless
steel and their own large manufacturing factory to create absolute masterpieces.
The team of skilled installers and engineers is unmatched, and it shows
in every project. They’re clearly doing something right! Highly recommend
for anyone wanting durable, stylish shade solutions. Keep shining, Shade
Sail Australia!
July 28, 2025
Very neat & tidy job
July 28, 2025
Great service , quality product!!!!
July 28, 2025
Very neat & tidy job
The side panel that was updated on our shade sail is working perfectly,
our caravan now has the shade it needs to protect it from the harsh sun.
Thankyou Mark and your team.
Great service with a smile and quality you expect.
June 28, 2025
Mark and the team improved and replaced my 2 x shade sails after the cyclone.
Other companies did not have the expertees to do the job as it was not
straight forward. Mark is great to deal with and has a "No Problem" approach.
The quality of the sails is superior to all others with heavy duty bonding
and stitching and the final product is exceptional.The on-site crew were
equally competent and polite. So pleased to find a professional company
as my previous shade sails have been inferior and follow up service non
existent.
June 28, 2025
Great service and pricing!!! Leo took down my shade sail for repairs on
Thursday afternoon and was refitting it on Tuesday!!! Would highly recommend
to anyone!!! Thanks Leo :)
Great product and very professional customer service. A pleasure to deal
with, thank you.
Hello Mark, Don and Leo Thank you so much for your prompt service. The
shade looks great. We are very impressed with your service. And Leo made
my neighbour a very happy women. She is struggling a lot being on her own.
You are guys I will always recommend if somebody needs a sale. When I talked
to each of you I never had the feeling you were just out for a sale. Well
done boys😊 Kind Regards, Gabriele Gabriele Hartmann | 10 Riverpark Drive,
Nerang, QLD, 4211, Australia Mobile: +61 4 10 229 222 Email: ghartmannbks@gmail.coml
| Skype: Gabriele.l.h
Mark and the team improved and replaced my 2 x shade sails after the cyclone.
Other companies did not have the expertees to do the job as it was not
straight forward. Mark is great to deal with and has a "No Problem" approach.
The quality of the sails is superior to all others with heavy duty bonding
and stitching and the final product is exceptional.The on-site crew were
equally competent and polite. So pleased to find a professional company
as my previous shade sails have been inferior and follow up service non
existent.
Mark and Leo were fantastic. Had a pole move during the cyclone and they
repositioned it, took sails down and then back up at a very reasonable
price. Would highly recommend them.
May 28, 2025
Amazing job, cant recommend them highly enough
May 28, 2025
Five-Star Review for Shade Sail Australia – Gold Coast Absolutely outstanding
service from start to finish! ShadeSail Australia went above and beyond
to deliver a high-quality shade solution for our outdoor space. From the
initial consultation to the final installation, their team was professional,
knowledgeable, and incredibly easy to work with. The craftsmanship of the
sail itself is second to none – durable, stylish, and perfectly suited
to withstand the Gold Coast weather. What impressed us most was their attention
to detail during installation and their commitment to getting everything
just right. I also appreciate their maintenance and repair service – it’s
clear they stand by their work and care about long-term customer satisfaction.
Highly recommend Shade Sail Australia to anyone looking for reliable, locally
made shade sails with expert support. 5 stars all the way!
May 28, 2025
The guys did a great job. They reset the pole that was damaged after the
cyclonevand made it stronger and repaired the sail and reshaped it to fit
and sit higher than it was before. I was quite amazed how they could do
that. The price was fair, too. The residents at the complex will be happy
with the result👍 It makes the whole pool area look better👍
May 28, 2025
Once again, a top quality job with first rate materials and workmanship.
My go-to guy for shade sails
May 28, 2025
Mark is lovely to detail with his staff were also very nice The sails
just look fantastic We were happy with the work done Thank you again team
:)
Thank you Mark and Theo for helping me reinstall the shadesail after the
storm. I'm so grateful for your willingness to help.
Mark and his team did an excellent job, both advising the best option
and the installation.
March 28, 2025
Amazing service and professional installation. Mark, Leo and others went
above and beyond for us, especially when they came around last minute to
remove the sails prior to Cyclone Alfred. Highly reccommend! 5 Stars, would
use again.
March 28, 2025
Friendly, prompt and professional service
Extremely happy with the finished product. Leo responded, measured and
quoted in a timely manner. Used top quality materials and very competitively
priced. Fit and finish is 100% what we asked for, they even completed the
job ahead of schedule. Highly recommend these guys.
February 28, 2025
I had an amazing experience with Shade Sails Australia! From design to
manufacturing and installation, everything was completed in record time
without compromising on quality. The team provided excellent service and
ensured that the entire process was smooth and hassle-free. What impressed
me the most was their competitive pricing—I couldn’t find a better deal
anywhere else! If you’re looking for fast, reliable, and affordable shade
sail solutions, this is the company to go with. Highly recommended Heads
up !
February 28, 2025
Mark and his team did a great job especially during the Christmas holiday
season. Very happy with the final result. Recommended.
February 28, 2025
Jeff and I are very grateful to both Mark and Leo for our two new shade
sails. They both have been a pleasure to deal with and we highly recommend
them to anyone seeking high quality shade sails.
February 28, 2025
Mark and his team did a great job particularly during the Christmas holiday
season. No hesitation in recommending ShadeSails for the type of work we
had done..
First class experience. Love our new shade sail
January 28, 2025
Great service, easy to engage and prompt competitive quote and excellent
delivery time! Really happy with our new sail and would definitely recommend
Mark and his team! Thanks 🤩
Excellent service from start to finish. On time, fabulous professional
service all round. The shade sails look great, very happy with the result
Today my neighbours had Shade Sails Australia put up a new sail and replace
a broken sail due to a storm and Mark noticed my shade sail that had a
makeshift post attached to the original and approached me to ask if he
could correct and fix my post and re tighten the sail, absolutely free
of charge. These two men Mark and Leo did just that and not only did a
great job they were so lovely.i couldn’t recommend them enough!!!!! Wendy
Powell Oxenford
November 28, 2024
Mark has done a great job with smooth, professional communication, and
the shade sails look amazing. Thank you, team!
November 28, 2024
Brilliant work and shade sails look great! Highly recommend, do not look
elsewhere.
very helpful, on time ,excellent workmanship and good price
Love the new sail shade! Thanks Mark and his team; have done a such wonderful
job! Appreciated all hard work! Cheers!
October 28, 2024
Thank you Mark and Leo for adjusting my old sails today, they are looking
brand new. Your attention to detail has given my family many more years
to enjoy the shade they provide. You are true professionals. Happy Christmas
🎄 💓
October 28, 2024
This company offers the best service and supply a quality product. Highly
recommend. If you are looking for a quality product backed up by excellent
service then this is the company for you. Mark and his team are the best.
September 28, 2024
From the first meeting at home to quoting, selection process of colors,
installations and any issues. It was all to easy with Mark and his team.
Wonderful professional service. We our beyond happy with the pricing, workmanship
and quality. Wonderful to support a family business and Australia made.
Thank you Rob & Kath
Mark and his team did a fantastic job on the shade sail we got them to
install for our carport - we highly recommend their service!
August 28, 2024
Mark and the team are true professionals - the quality of their products
is obvious to see and mark takes his role of installation very professionally.
Best customer service on the GC by far, we are extremely happy with results
- and all made here in OZ!
August 28, 2024
We are very happy with the service and the end results of the Shadee sails
provided. The previous sails and posts were damaged from the Christmas
night storms on the Gold Coast. Knowing how busy companies were at that
time and those who couldn't even return a call, we were very impressed
with Mark and his team. MARK is very knowledgeable and is constantly updating
you with information. Thanks very much for a great job. Dean & Tina
August 28, 2024
I'm still impressed with Mark's services after nearly 5 yrs after installing
my shadesail. He's so prompt at turning up when his services are required
and I wouldn't hesitate to recommend him at any time to anyone.
August 28, 2024
Very happy with the result of our new Sail Shade. Mark was amazing and
delivered the best customer service from day 1. Great quality and price.
Highly recommend.
August 28, 2024
Would highly recommend these guys if you have or need a shade sail. Best
quality. Have used them twice for repairs to our shade sail. Always great
workmanship. And very reasonable in price. An absolute pleasure to deal
with. A Top company
August 28, 2024
We love our new shade sails! A big thank you to Mark and the team for
getting it done before Xmas - great price and an excellent job! I highly
recommend this business to anyone looking for great shade sails on the
Gold Coast! 5 BIG stars!!!
August 28, 2024
Such a fabulous company. Great service and workmanship with quality products.
It was a hassle-free, quick and easy install. We needed urgent assistance,
and they delivered. Would highly recommend and will certainly use them
again in the future.
August 28, 2024
Quality work and professional service, highly recommend ⭐️⭐️⭐️⭐️⭐️
August 28, 2024
Mark and his team were fantastic through the whole process of scoping
the shade sail through to completion. I am writing this after having the
shade sail for 2 years and it’s been fantastic cutting out the heat on
the front window of the house and keeping the cars much cooler. Cannot
fault the quality of materials and workmanship. I would recommend Shade
Sails Australia for all your shade sail needs without hesitation. Jarrod
- Ashmore
August 28, 2024
Great work by the team
August 28, 2024
Mark knows his stuff, we needed our Shade sail pole height increased at
short notice. He showed up assesed the best way to do the job and 2 days
later the job was done. Because of the professionalism and service We ordered
a new sail. Would highly recommend Mark and His staff to anyone.
August 28, 2024
August 28, 2024
great service, fast and quality
Mark and his team did a fantastic job on the shade sail we got them to
install for our carport - we highly recommend their service!
Professional friendly service, excellent quality.
Such a fabulous company. Great service and workmanship with quality products.
It was a hassle-free, quick and easy install. We needed urgent assistance,
and they delivered. Would highly recommend and will certainly use them
again in the future.
Excellent job👍
3rd sail provided. Very happy with both the quality and service. Would
have no hesitation in recommending.
August 28, 2023
We are delighted with our new shade sail which Mark supplied and installed.
He was a true professional, provided expert advice and was great to deal
with. Highly recommended.
August 28, 2023
Great job all round to replace my very tired sails, and add a new one
for more shade coverage. Mark knows it all.. great advice on colour replacement
and product.. measurements within a day of quote and up another week after.
Amazing and friendly service. Thank you Mark..
August 28, 2023
I was very impressed by the professionalism and attention to detail of
this company. I was kept fully informed on the progress of the project
and general assistance and advise on issues outside of the scope of the
project were generously offered. A top class job with follow up on any
issues offered. Well done!
August 28, 2023
Mark at ShadeSails Australia was fantastic! Excellent service!
August 28, 2023
Mark has done a tremendous job on our shade sails. Very efficient and
prompt. I would recommend Mark to anyone who is looking for shade sails
for their properties. Great service and great prices.
August 28, 2023
I am delighted with my waterproof shade sail. Mark managed to design a
sail which fitted the unusual shape of my outdoor area. I love it. I now
have an outdoor room! Thank you Mark. (Turn-around from date of order to
installation was great too). Very personable and sensitive to needs and
location. Highly recommend Shade Sails Australia. Mark, thank you.
August 28, 2023
I approached Mark regarding a replacement sail for a recently purchased
property. He has exceeded all my expectations in communication, quality
materials and workmanship and turn around time. Communication was friendly
and regular and I was guided through the process from start to finish.
I rarely see this level of professionalism and would use Shade Sails Australia
for any future sails.
August 28, 2023
Mark does a great job with his shade sails. Very neat worked and the finish
of the sail is to a very high standard. Mark is very accommodating and
nothing is a problem, (within season). I recommend Mark if you need a shade
sail.
August 28, 2023
I would with out any reservation, recommend Mark for any type of sail
work that you may want. Mark is pleasant to deal with, punctual and the
quality of his workmanship is second to none.His advice was understandable
and much appreciated when deciding on our replacement sail.
August 28, 2023
Very knowledgeable and professional and super fast service. Extremely
pleased with everything Thankyou
Very good experience. Mark went over the top to make sure I got what I
wanted. Very good product and more than happy with the end result. It wasn't
an easy sail but Mark and his team made it happen. Would definately recommend
Shade Sails Australia to anyone.
Mark provided professional service and advice with our shadesail installation.
We are delighted with the end result and highly recommend his services.
Mark was fantastic to deal with and did a excellent job
Mark is very knowledgeable, helpful & professional with his work &
prompt responses. I would definitely recommend his services to other landlords
when looking for a shade sail.
Mark did a great job, new shade looks so good, he is very professional
in what he does and very determined in measuring and installation to get
it all right, and we would highly recommend him to anyone wanting shades
and the price was much better than other quotes we received.
Excelent😀
Fantastic service! The whole process was made easy by Mark. I would highly
recommend to anyone looking for shade sails.
Krìstyn from Runaway Bay (Customer) We had two shade sail installations
fail previously. Mark assured us his sails were of the highest standard
and backed by a ten year warranty! Mark exceeded our expectations and finally
we have an end product we can be proud of! What’s more - Mark said he will
come back if needed to check /adjust the shade sail ‘tension’ in two months
time! That’s what I call going through extra mile for your customers and
delivering a ‘top notch’ service. Highly recommend *****
Well I can’t give a high enough recommendation mark was amazing love the
job looks amazing excellent
Mark makes a great shade sail and from start to finish he does a great
job. Highly recommend him.
We are very happy with the new Shade Sails they look really good. The
quality and workmanship are A1 Would definitely recommend Mark and the
Shade Sails company. Very professional from start to finish.
August 28, 2022
From beginning to end, Mark was very responsive and highly professional.
Mark worked with us to come up with an atypical design to fit a few of
our design requests. He was communicative during the manufacturing and
installation stages. During the recent storm season there was a water retention
issue, after I reported the problem Mark and Leo came by and addressed
the issue immediately, in the middle of a storm no-less. Highly recommended.
August 28, 2022
Mark is very friendly. Price is competitive. From quoting, manufacturing
to installation it only took about a little over a week. Very happy with
the product and services. Highly recommended.
August 28, 2022
Mark And Leo were excellent I am so happy to recommend them for any sails
work they are so helpful and do their job very seriously. They are very
excellent to do their job and added value to the service. Thanks again
mark and Leo 😀
August 28, 2022
We had an old shade sail from another company blow off in big storm. Called
Mark the next day, he came out to our place, measured up and advised best
way to go. He and the team then turned around a new sail and installed
in a little over a week. Very happy with the new sail and the service from
Mark and team was A1. Would highly recommend!
August 28, 2022
Responded to original request well, flexible with timing and an excellent
job was completed. Mark is very personable and I would have no hesitation
in recommending his services
August 28, 2022
In conjunction with our neighbours we had twin shade sails installed to
our mutual driveway. We both found ShadeSails Australia extremely helpful
and cooperative and providing excellent service.
August 28, 2022
Mark is very knowledgeable and helpful and provides a great product
Top quality product, from design to install the process went quickly
All customer needs were met and the extra mile was taken during delivery
of project; excellent service
August 28, 2021
Excellent job very good quality and helpful.
August 28, 2021
Very helpful, informative & cheerful to conduct business with. Excellent
communication thruout the job & the finished product is classy &
effective!! We are very happy!!😊
mark did a great job quick response and amazing price
Valued and happy
I was very satisfied with the whole process, great service, definitely
recommend this company.
Great Job in timely fashion .
Very positive.
Great customer service and product. Nothing too much trouble. Efficient
and timely service.
Very satisfied with job. No time delays Excellent customer service from
both sailmaker and installer
Satisfied with job thank you
Very friendly staff who made suggestions of what the best outcome would
be considering the cover sail. On time also. Reliable
From first contact to the job finished m, always professional. Knowledgeable
and helpful with suggestions.
What an amazing job done by Mark and his team at our property in Southport.
They went to replace my saggy shade sail over the swimming pool. It was
a big job since they had to re-concrete existing poles and to add one extra
shade sail. The job was completed quicker than expected, boys left the
place clean and tidy. Also we are extremely happy with materials used and
huge variety of colors provided. We managed to pick the right matching
color to suit our property. Would give 6 stars if I could. Thank you.
August 28, 2020
Wonderful! Mark is so prompt and efficient. Having childcare services,
it’s extremely important that our service is maintained to the highest
of standards at all times and Mark is very understanding of this requirement.
I will continue to use Mark for future jobs and would highly recommend
him to others requiring shade sails. 5 stars from me! Bernadette Watson
Approved Provider of Playschool Early Learning Centres
Fantastic service! Amazing quality too! Highly recommend these guys!
Excellent service and great quality! Wonderful communication by the team,
who are true professionals with a high attention to detail! Highly recommend
to anyone!
August 28, 2019
August 28, 2019